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Maintenance

Maintenance Overview

You depend on your security system to provide safe & secure premises for your staff and visitors or family so it makes sense that it is kept in optimum condition with 24hour cover you can always count on if it is needed. Digi Security offer fast and effective comprehensive maintenance agreements ensuring maximum competent life of your security system.

Peace of Mind

You depend on your security system to provide safe and secure premises for your staff and visitors so it makes sense that it is kept in optimum condition, with 24 hour emergency cover that you can always count on if it is needed.

   

Save Money

Regular servicing will also ensure the maximum component life and result in lower system downtime. You will also save money by avoiding non-contracted hourly rates.

   

Compliance

Current industry standards, NACOSS, the Police and the Data Protection Act all require that security systems that fall within their remit are covered under a formal Agreement.

   

Stay Covered

Your insurance company will usually require you to regularly maintain your security system. If you have not arranged appropriate cover your insurance claims may be invalid. In addition all security systems that are Police calling or financed under a Lease Agreement must have a current maintenance contract.



Why choose a Digi Service and Maintenance Contract?

 

Fast response

We guarantee we will be there within 24 hours

   

Effective response

All vehicles carry a wide range of spares to ensure a first time fix with a minimum of disruption.

   

Highly-trained Experienced Engineers

All of Digi’s staff attend regular training to update their technical knowledge

   

Quality of Service

NSI Silver Approved.

   
Choice of contracts to suit your needs

Bronze, Silver and Gold.
   
Flexibility

Able to service a wide range of systems.

 

Gold Maintenance Agreement

Includes:
 

Two preventative maintenance visits per year

   

24 hours customer help line

   

Next Day call out response

   

Labour cover for the life of the contract

   

Parts and equipment cover for the life of the contract

   
Contracted rates will apply at all times if due to misuse, accidental or deliberate damage as per the contract terms & conditions



Silver Maintenance Agreement

Includes:
 

Two preventative maintenance visits per year

   

24 hours customer help line

   

Next Day call out response

   

Labour cover for the life of the contract

   

Contracted rates will apply at all times if due to misuse, accidental or deliberate damage as per the contract terms & conditions

   
Excludes any charge for parts or equipment



Bronze Maintenance Agreement

Includes:
 

One Service visit per year

   

Next Day Call out response

   

24 hours customer help line