Gold Maintenance Agreement

Includes:

•	Two preventative maintenance visits per year
•	24 hours customer help line
•	Next Day call out response
•	Labour cover for the life of the contract
•	Parts and equipment cover for the life of the contract
•	Contracted rates will apply at all times if due to misuse, accidental or deliberate damage as per the contract terms & conditions

Silver Maintenance Agreement

Includes:

•	Two preventative maintenance visits per year
•	24 hours customer help line
•	Next Day call out response
•	Labour cover for the life of the contract
•	Contracted rates will apply at all times if due to misuse, accidental or deliberate damage as per the contract terms & conditions
•	Excludes any charge for parts or equipment

Bronze Maintenance Agreement

Includes:

•	One Service visit per year
•	Next Day Call out response
•	24 hours customer help line